You are more likely to succeed at your studies if you settle into accommodation soon after arriving.  If you have to move address more than once, studying will be more difficult.

Read our advice about making the most of Homestay and finding the right rental accommodation.

Tips for a happy homestay

Talk, listen and ask questions.  The most common problems can usually be solved by communicating with your homestay family.

Be prepared for your homestay family to be different from your own family.  Remember that homestay is an opportunity to learn about new people, a new culture and different ways of doing things.  The more open you are to new and different experiences, the more you will enjoy them.

Your homestay family cares about your safety and needs to know where you are.  Make sure you let them know if you will be home late or will miss a meal.  You should also give your homestay family your mobile phone number so that they can call you in an emergency.

Payments to ICTE-UQ only

Pay for your homestay to ICTE-UQ Accommodation Office.  Please do not make payments directly to your homestay family.  

Staying longer

If you would like to extend your stay in homestay, you should first check with your homestay family if this is possible and then contact the ICTE-UQ Accommodation Office to arrange the booking. If you can remain with the same host family, you must provide full payment for the extension before your original check out date. Payments not made before the original date of check out will incur a late fee of AUD$50.

If you cannot remain with the same homestay family, the Homestay Placement Fee of AUD$250 will apply to place you with a new homestay family.  

Leaving early

If you want to leave homestay early,

  1. provide your homestay family with notice - a minimum of one week
  2. contact the ICTE-UQ Accommodation Office to arrange for a refund of any unused homestay fees.

Refunds generally take 2-4 weeks.

Please note the minimum 5-week booking period is not refundable except in exceptional circumstances.

Inclusions and exclusions

Food

Homestay includes breakfast and dinner from Monday to Friday.  On weekends it includes breakfast, lunch and dinner. In most families, people make their own meals for breakfast and lunch.  

Wi-fi

Wi-fi will be provided in your homestay.  Large downloads, like movies are not allowed.

Phone

Ask your homestay family about making phone calls. Short local calls are usually OK, but calling overseas is generally not.

Washing

Usually, you will do your own washing using homestay facilities.

Homestay guide for students

Get the Homestay guide for students for more advice about living with a homestay family.

Tips for renting

If you want to stay in a share house or apartment, consider these things:

  • Travel time - How far away is the house or apartment from UQ?  Check travel time by entering the address and University of Queensland into this Journey Planner.
  • Cost – Don’t pay too much - expect to pay around $150 per week for a private room in a share house or $350/week for a 2 bedroom share apartment.
  • Is the lease fair?  You can take the lease to UQ Accommodation Services to check that it is fair or select a property from the UQ Accommodation Services website.
  • Visit the property – before signing anything, visit the property to see it for yourself.   

UQ Accommodation Services  

UQ Accommodation Services are experts in accommodation for UQ students.  Visit the UQ Accommodation Services website for information on local share houses and apartments, and residential colleges on campus. 

Visit UQ Accommodation Services

Contacts

Desirée van Aswegen or Jane Clarke 
Homestay Accommodation Officers, Room 525, Sir Llew Edwards Building
 +61 7 3346 1372 | +61 7 3346 6738 |   homestay@icte.uq.edu.au

Emergency/out of hours:  0419 435 147 or 0417 712 674

Office hours: 8.00am – 5.00pm