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Jackie is the Reception Manager at ICTE-UQ, a role within the Student Services team ensuring a quality experience for students studying at ICTE.  She has worked in Administration for over 12 years with extensive experience in customer service and information management systems.  Jackie first joined the ICTE Student Services team in 2007, then left to successfully manage her own small business for four years, before re-joining in 2014.

Jackie enjoys working in the International Education sector providing a service to a wide variety of students from diverse backgrounds and different cultures.

Jackie has a background in IT, and prior to her roles in Administration worked many years as a Computer Programmer and as a Lecturer in Computer Science.


  • Bachelor of Applied Science (Computing and Mathematics)
  • Certificate IV, Small Business Management