Homestay is only available while you are enrolled in an ICTE-UQ course.
Homestay check-in is only available the weekend prior to course commencement.
If you arrive on a flights after 8pm, you will need to find somewhere else to stay for the night and check into Homestay the next day.
Homestay is available for a minimum booking period of five (5) weeks. Refunds will not be considered for early departure except in exceptional circumstances.
Homestay fees must be paid to ICTE-UQ in full and in advance.
If you extend your original booking and remain with the same family, you must provide full payment for the extension before your original check out date.
Each payment not made by this deadline will incur a late payment fee.
If you extend your original booking and are not able to remain with the same family, you must pay the Homestay Placement Fee to be placed with a new family.
If you leave homestay early, you are required to provide your homestay family with a minimum of one week notice. Unused homestay fees will be refunded in full (the first five (5) weeks are non-refundable)
ICTE-UQ may remove you from Homestay with no notice for misbehaviour, wilful damage, or failure to comply with host family expectations.