Make your arrival in Brisbane stress-free. Book our airport reception and we will meet you at the airport and take you to your accommodation.

Package-offer students

If you have been received a package offer combining a UQ program and an English language course, you will need to wait until you receive your UQ account activation email before you book your airport pickup. This is usually sent three weeks prior to your classes commencing. We also recommend booking your airport transfer online once your accommodation has been arranged. Bookings can be made up to three days prior to departure and will be free or at low-cost, depending on the distance to be traveled. Contact arrival@uq.edu.au if you have any queries or do not receive your confirmation email.

ICTE only students

If you are studying at ICTE only, you can:

If your flight details change after you make your booking please write to us at homestay@icte.uq.edu.au. If you miss your flight, or are delayed, please call the emergency contact in your booking confirmation.

Fees for airport reception are:

  • Brisbane Airport (Domestic/International): AUD$ 110
  • Coolangatta Airport (Gold Coast): AUD$ 235
  • Brisbane West Wellcamp: Airport reception is not available for this airport.

If you miss your airport reception you may need to pay a 'no show' fee of AUD$30-$60.