English for specific purposes: Tourism & Hospitality

This course is ideal if are interested in developing English language skills for a working holiday, professional internship or a career in the tourism or hospitality industries.

Studying this course will enable you to:

  • improve your overall English communication skills
  • develop your English language skills for working in the tourism and hospitality industries
  • develop your knowledge and understanding of tourism and hospitality in Australia and the communication skills needed to work in these industries
  • participate effectively in job interviews conducted in English.

Entry requirements

Course outcomes

ESP:T&H enables students to:

  • Improve their overall English communication skills
  • Develop English language skills for working in the tourism and hospitality industries
  • Develop their knowledge and understanding of tourism and hospitality in Australia and the communication skills needed to work in these industries
  • Participate effectively in job interviews conducted in English.

Course content

Course modules include:

  • English Language Skills
    Development of speaking, listening, reading and writing skills through topics of general interest
  • Communication Skills for Tourism & Hospitality
    Lessons are based on themes such as:
    • English skills for hotel, bar, restaurant and other short-term work
    • Customer satisfaction
    • Writing resumes and application letters
    • Tour guiding
    • Handling bookings and reservations
    • Marketing and promotion
    • Managing customers and staff
  • Case Studies/Projects
    Group projects, role plays and case studies to simulate real-life situations and practise English skills for working in the tourism and hospitality industries
  • Guest Speaker/Site Visit
    An institutional visit or presentation from a professional in the tourism or hospitality industries

Assessment and certification

Speaking, Listening, Reading and Writing tests are held at the end of each 5-week session. Read more about assessment and certification.

Students are also required to adhere to the ICTE-UQ Attendance Policy.

Find out how long you may need to study English to achieve a specific IELTS test score.